residence principe

[22.08.2006] Why do I have to provide my credit card details?

Your credit card is held as a guarantee only, it will not be charged unless you
break the cancellation policy.

[22.08.2006] If I book more apartments, do you need a deposit?

For reservation of two or more apartments we require a deposit for this reservation.

[22.08.2006] Is the price quoted per person or for the whole apartment?

The rate is per night per whole apartment.

[22.08.2006] Is there any deposit for keys?

YES, there is a deposit required for each set of keys. The deposit is 1000 CZK / 33 EUR or equivalent amount in any other currency.

[22.08.2006] Is breakfast included in the price?

NO, breakfast is not included

[22.08.2006] Are linen and towels included in the price?

YES, bed linen and towels are supplied.

[22.08.2006] What time can I check in and out of the apartment?

Check in: 13:00
Check out: till 11:00
Arrivals after 7:30 pm compulsory airport transfer at the special rate 10 EUR (up to 4 persons).

[22.08.2006] How do I find the apartment ?

by metro: to Karlovo Namesti (line B) and 150 meter walk to Odboru street
by line A to Mustek stop ( Wenceslas Square ) .

[22.08.2006] Do you provide any airport transfers?

YES, We offer a door to door airport shuttle service. It is only 25 EUR oneway or 45 EUR roundtrip. If interested, please let us know your flight details.

[22.08.2006] Is there a guarantee I will get an apartment I prefer?

We unfortunately can not guarantee you particular apartment - if you request some specific apartment we will do our best that you will get it to suite your preference. However we can not guarantee you this.

[22.08.2006] What is the cancellation policy of my reservation?

The cancellation policy is 5 days before arrival.
In case you break these terms an amount equivalent to the first night will be charged as a cancellation fee.

In case you break these terms an amount equivalent to the first night will be charged as a cancellation fee.

The cancellation policy for the New Year\'s Eve is 10 days before arrival and a deposit is required.